How to respond to retaliatory feedback.

You screwed up. You thought that a seller with over 40,000 positives wasn't going to escape a few negative feedbacks, so you disregarded the multiple negatives and bid on an item and got it at a very low price, then immediately paid with PayPal.Now it's been weeks since you paid the seller, your item hasn't gee yet, and he still hasn't replied to your emails, phone calls, and okay messages.So you left negative feedback on the transaction, and filed a dispute with okay and PayPal. A week goes by, with no response from the seller, so you escalate to a claim. Several days go by with no response from the seller to you or to PayPal.Then the seller finally sends you a okay message with an offer of a refund if you will drop the claim, and at the same time leaves you a negative feedback on the transaction, because you are "hard to please." You and I both know that "hard to please" means that you want the items you paid for, or a full refund.Unfortunately, okay won't delete retaliatory feedbacks from your record. It won't do any good to geplain to okay unless it has vulgar language, contains names or official information, links or scripts, the poster is ineligible for an okay acount, or a couple of other unlikely reasons that probably won't apply to your case.So what are you gonna do about it?First, do not drop the PayPal dispute. Dropping the PayPal dispute without a refund in hand means that you are going to lose all chance of a refund because once dropped, a dispute cannot be reopened. Sure, the seller is going to promise to send you your item or a refund... but he was supposed to do that weeks ago and it sort of slipped his mind. Figure the odds on ever seeing anything from him.Next, do not offer to "mutually drop" your feedback. This is what the unscrupulous seller wants. He figures that if he leaves bad feedback to you, that you will drop your negative to him in effort to keep your feedback rating clean. But the negative left to you still needs to be addressed. You can leave a response to the negative retaliatory feedback through the link at the bottom of your feedback page.Reply to Feedback Simply state that the feedback is retaliatory, and that you have not received your item, you have not received a refund, or other short statement of fact. Refrain from calling names. You did remember to file the PayPal/okay dispute, didn't you? If not, be sure to file one here:File a okay Dispute Don't forget that the seller probably knows that he can leave a reply on his own feedback page explaining that you are "hard to please" and that he has "offered a refund." Well, you can also reply to any reply to your original negative on seller's feedback by going to the feedback follow-up page and leaving a note.Follow up on Feedback You Left to Others Again, simply state that the seller has not made any refund, he has left retaliatory feedback, he has not sent your item, or other short statement of fact.Remember, do not lie. If you received your item or a refund, it is better to go ahead and say so, or mutually withdraw the feedback. But if you had to wait fir PayPal to resolve a claim in your favor, don't let the seller get by without a negative.He deserves the hit on his rating.